Terms of Service

Last Updated: October 26, 2023

Welcome to StraßenService Desk. By accessing and using our website, pay-road.online, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms carefully. If you do not agree to these terms, you should not use this website.

Service Description: StraßenService Desk provides an online information and coordination service designed to assist motorists in Austria with understanding and accessing road assistance and breakdown recovery options. Our platform aims to make Austrian road assistance accessible and transparent by offering tools for comparing subscription services, understanding pay-per-use options, and planning for potential roadside assistance costs. We facilitate your decision-making process by presenting information and, in some cases, coordinating initial contact or service requests with various independent service providers. It is important to note that StraßenService Desk itself does not directly provide roadside assistance, towing, or repair services. We act as an intermediary and informational resource. For detailed insights into the different types of services available, please visit our Services page.
Disclaimer: Content for General Information Only: The content provided on pay-road.online, including articles, comparisons, tools, and recommendations, is intended for general informational purposes only. It is not, and should not be construed as, a substitute for professional roadside assistance, emergency services, or expert advice. While we strive to provide accurate and up-to-date information, circumstances can change rapidly in the real world of roadside assistance. The information on this site is not tailored to your specific situation, and individual needs may vary significantly. Always exercise your own judgment and, in case of an emergency or breakdown, assess the situation carefully.
No Warranty for Accuracy or Completeness: StraßenService Desk makes reasonable efforts to ensure the accuracy and completeness of the information presented on this website. However, we do not warrant that the content is error-free, complete, or current at all times. Roadside assistance providers, pricing, and service offerings are subject to change without notice. We are not responsible for any inaccuracies or omissions in the content, nor for any actions taken in reliance thereon. Users are encouraged to verify any critical information directly with the respective service providers before making decisions.
Limitation of Liability: In no event shall StraßenService Desk, its affiliates, partners, or employees be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. We are not responsible for delays, service quality, or the ultimate outcome of any coordinated services, as these are provided by independent third-party operators. Our role is strictly limited to information dissemination and initial coordination.
User Responsibility: Emergency Situations: Your safety is paramount. In any life-threatening situation, accident, or immediate danger on the road, your first and most critical action should be to contact the official emergency services. In Austria, dial 112 for general emergencies, 133 for police, or 122 for fire services. Do not rely on our platform for immediate emergency response. Our service is designed for planning and non-emergency breakdown assistance. Always prioritize your safety and the safety of others. For more information on what to do in a breakdown, see our Breakdown Checklist on our homepage.
Intellectual Property: All content, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software on this site, is the property of StraßenService Desk or its content suppliers and protected by Austrian and international copyright laws. The compilation of all content on this site is the exclusive property of StraßenService Desk. You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit for any commercial purpose any portion of this site without express written consent of StraßenService Desk.
Changes to Terms: StraßenService Desk reserves the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the website after any such changes constitutes your acceptance of the new Terms of Service. We encourage you to review this page periodically for the latest information.
Applicable Law: These Terms of Service and your use of the website shall be governed by and construed in accordance with the laws of the Republic of Austria, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Salzburg, Austria, for the resolution of any disputes arising out of or relating to these terms or the website.
Prohibition of Unlawful Use: You agree not to use the StraßenService Desk website for any purpose that is unlawful or prohibited by these Terms of Service. This includes, but is not limited to, attempting to gain unauthorized access to any portion or feature of the website, or any other systems or networks connected to the website or to any StraßenService Desk server, by hacking, password "mining," or any other illegitimate means. You must not use the site in any manner that could damage, disable, overburden, or impair the site or interfere with any other party's use and enjoyment of the site.
Contact Information: Should you have any questions or concerns regarding these Terms of Service, please do not hesitate to contact us.

Email: [email protected]

Phone: +43 662 123 410

Address: Domplatz 3, 5020 Salzburg, Austria

For more ways to get in touch, please visit our Contacts page.

Frequently Asked Questions

What exactly does StraßenService Desk do?

We are an online platform that helps you compare and understand road assistance options in Austria. We provide information on subscription models, pay-per-use services, and tools to help you plan for potential costs. We act as an informational and coordination hub, not a direct service provider.

Is the information on this site always up-to-date?

While we strive for accuracy and regularly update our content, the roadside assistance landscape in Austria can change. Service providers may alter their offerings or pricing. We recommend verifying critical information directly with the service providers before making any final decisions.

Can I request emergency assistance through StraßenService Desk?

No, StraßenService Desk is not an emergency service. In any life-threatening situation, accident, or immediate danger, you must contact official emergency services directly by dialing 112 (general emergency in Austria).

Who is responsible if a coordinated service goes wrong?

StraßenService Desk acts as an information and coordination platform. The actual roadside assistance services are provided by independent third-party operators. Therefore, any issues regarding the service quality, delays, or outcomes are the responsibility of the specific service provider you engaged. Our liability is limited as outlined in our Terms of Service.

Can I use content from StraßenService Desk on my own website?

All content on pay-road.online, including text and graphics, is the intellectual property of StraßenService Desk. Reproduction, duplication, or exploitation for commercial purposes without our express written consent is prohibited.

How often are these Terms of Service updated?

We reserve the right to update these Terms of Service at any time. The "Last Updated" date at the top of this page indicates when the latest revisions were made. We recommend reviewing this page periodically to stay informed of any changes.